Last updated: 16/4/26
1. Introduction
This Privacy Policy explains how GreenwichSketcher.com (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website.
We are committed to protecting your privacy and handling your data transparently.
2. Who We Are
- Business name: Olga Mackness t/a Greenwich Sketcher
- Website: GreenwichSketcher.com
- Email: studio@greenwichsketcher.com
For data protection purposes, we are the data controller.
3. What Data We Collect
We may collect and process the following data:
3.1 Personal Information
- Name
- Billing and delivery address
- Email address
- Phone number
3.2 Order Information
- Products purchased
- Payment details (processed securely via third-party providers – we do not store card details)
3.3 Technical Data
- IP address
- Browser type
- Device information
- Pages visited
4. How We Use Your Data
We use your data to:
- Process and fulfil orders
- Communicate about your order
- Provide customer support
- Improve our website and services
- Send marketing emails (only if you opt in)
5. Legal Basis for Processing
Under UK GDPR, we rely on:
- Contract – to process your orders
- Legal obligation – for accounting and tax records
- Legitimate interests – to improve our services
- Consent – for marketing communications
6. Sharing Your Data
We may share your data with:
- Payment providers (e.g. Stripe, PayPal)
- Delivery companies (e.g. Royal Mail, courier services)
- Website hosting and analytics providers
We only share what is necessary and ensure all third parties comply with data protection laws.
7. International Transfers
If any data is transferred outside the UK, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).
8. Data Retention
We retain your data only as long as necessary:
- Order records: up to 6 years (for legal/tax purposes)
- Marketing data: until you withdraw consent
9. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Data portability
To exercise your rights, contact us at: [Insert email]
10. Marketing
We will only send marketing emails if you have opted in.
You can unsubscribe at any time via the link in our emails.
11. Cookies
We use cookies to improve your experience.
For more details, see our Cookies Policy below.
12. Security
We implement appropriate security measures to protect your data, including secure servers and encrypted transactions.
13. Complaints
If you are unhappy with how we handle your data, you can contact us or lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk
14. Changes to This Policy
We may update this policy from time to time.
Please check this page regularly.
